1. Will you ever have other apparel?

We will continuously introduce new colors and styles of bracelets & apparel for every release.

If there are any specific color combinations you would like to see, please let us know — we would love to hear your opinion!

  1. How do I know what size to buy?

You can refer to our sizing guide here! – Size Guide to be done

  1. I can’t find my size or the item I wanted to buy, when will you restock?

Items that are specific to capsule/limited edition released will not be reproduced. If a customer returns a shirt for an exchange, it will be available on our website for a short amount of time until another customer makes the purchase. Furthermore, if there are any official restocks in the future, we will notify you via our social media channels so make sure you follow us for updates!

  1. Will there be more artist/festival/label collaborations?

We would love to have a bracelet for every artist/festival/label in the industry. Unfortunately, partnering with artists can be a difficult process that can take many months or years. We can promise you that we are working tirelessly to get as many as we can!

  1. What Information does Wide Future store?

Electric Family does not store any payment information in our backend system. Please see our Privacy Policy & Terms of Service for further information:

Privacy Policy – Insert Hyperlinks

Terms of Service – Insert Hyperlinks

If there are any issues with your payment card, please contact your bank and/or WooComerce directly to resolve any issues.

  1. How do I become a Brand Ambassador?

Visit this page for more information; Brand Ambassador

  1. Can I retroactively add a discount code?

No, to make use of a discount code you must used it on a checkout. However, keep it safe and use it in a following purchase – unless it’s time sensitive.

  1. Can I use a gift card and discount code?

Yes, you can use a gift card and discount code together.

  1. Can I use more than one discount code?

No, you can’t use more than one discount code per purchase.

  1. Where is my order coming from?

Lisbon, Portugal.

  1. Can I get free merchandising?

No, unfortunately we only work with select influencers. However, we do have a Brandbassador programme that could allow you to earn commission on sales, discounts, free apparel and other cool benefits. Join here! – Brand Ambassador